Paddle acts as a Merchant of Record (MoR) for thousands of software companies around the world.
For refund requests and queries regarding a purchase, please contact our dedicated buyer support team here.
Refunds are determined at the sole discretion of the MoR and on a case-by-case basis. The MoR can counterclaim and deny a refund if there is evidence of fraud or suspicious behaviour. Consumer rights are not affected if the product is not as described, faulty, or not fit for purpose.
Find more information about our buyer terms here: https://paddle.com/legal-buyers/
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