Refund Policy

Paddle acts as a Merchant of Record (MoR) for thousands of software companies around the world.

 

For refund requests and queries regarding a purchase, please email our dedicated buyer support team at help@paddle.com

Refunds are determined at the sole discretion of the MoR and on a case-by-case basis. The MoR can counterclaim and deny a refund if there is evidence of fraud or suspicious behaviour. Consumer rights are not affected if the product is not as described, faulty or not fit for purpose.

Find more information about buyer terms here: https://paddle.com/legal-buyers/