Gerry

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Activity overview

Latest activity by Gerry
  • Gerry created an article,

    Terms and Conditions / Privacy Policy

    General Terms In using this website you are deemed to have read and agreed to the following terms and conditions: The following terminology applies to these Terms and Conditions, Privacy Statement ...

  • Gerry created an article,

    I've forgotten my my.paddle password

    If you have forgotten your password and want a new one: Visit the  "Recover Password" page on my.paddle.com Enter your email address to reset your password. An email with a reset link wi...

  • Gerry created an article,

    How do I get in touch with Paddle support?

    Paddle's support team operate out of the UK, and are available Monday - Friday between 0900 and 1900 GMT. There are three ways to contact Paddle support: 1. by email - Email us at help@paddle.com i...

  • Gerry created an article,

    How do I change my contact details?

    When you purchase a product via Paddle, we automatically create an account for you so that you can make purchases quickly and can access these products post-purchase. You can log into your account ...

  • Gerry created an article,

    How do I use my software?

    Paddle acts as a payment gateway for 1000s of software companies - we do not create any of the software sold via our platform. If you would like guidance on how to use a particular piece of softwar...

  • Gerry created an article,

    How do I recover a lost / expired license?

    Are you having trouble finding a license for a software product? Or have you made a purchase and are wondering where your license has gone?  Not to worry, we can recover the license with a bit of h...

  • Gerry created an article,

    I haven't received my license or download link

    For some of the products sold on Paddle, the email with your license key and download link may sometimes take a little longer (up to 4 hours). If you made a purchase and have not yet received your ...

  • Gerry created an article,

    Where can I buy a Paddle?

    Paddle.com sell digital content including apps, games, ebooks, templates and more! Despite the name, you may be shocked to hear that Paddle.com do not sell maritime products, at least not in any co...

  • Gerry created an article,

    I don't recognise this charge

    Paddle.com is based in the UK and powers the checkouts of software and digital products from thousands of software developers around the world. If you have recently bought software online, it's lik...

  • Gerry created an article,

    I need a VAT Refund

    Paddle is responsible for accounting for sales tax on purchases that our end customers make. Digital ‘VAT’ or Sales Tax on electronically supplied services has been introduced in more than 40 count...