Simon Blake

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Activity overview

Latest activity by Simon Blake
  • Simon Blake created an article,

    Clean My Mac 3

    CleanMyMac 3 is the latest edition of MacPaw's legendary utility apps. "It scans every inch of your system, removes gigabytes of junk in just two clicks, and monitors the health of your Mac.&q...

  • Simon Blake created an article,

    How do I activate an app?

    Not all apps sold via Paddle are activated the same way. You will always receive a receipt from Paddle followed by an email explaining how to access your product. Below is a walkthrough guide of ho...

  • Simon Blake created an article,

    How do I cancel/change my subscription?

    If you have subscribed to a Product via Paddle and would like to cancel your subscription or change certain details, please use the following methods. Please bear in mind that once cancelled, you w...

  • Simon Blake created an article,

    I haven't received my license or download link

    For some of the products sold on Paddle, the email with your license key and download link may sometimes take a little longer (up to 4 hours). If you made a purchase and have not yet received your ...

  • Simon Blake created an article,

    Why has my purchase been 'Flagged for Fraud'?

    Paddle scans all transactions for signs of fraudulent card use - if your purchase has resulted in the following message from us, please sit tight and don't worry, your money is held as a pending pa...

  • Simon Blake created an article,

    I want to issue a Chargeback

    If you are thinking of issuing a chargeback, we suggest first that you identify your transaction and open a dispute with us. Our support team will be able to assist you with a refund or payment can...

  • Simon Blake created an article,

    Refund Policy

    Paddle is the Merchant of Record for software companies around the world. Refunds are decided on a case by case basis and depend on the individual policies of the companies we work with.   Paddle r...