Paddle.com is based in the UK and powers the checkouts of software and digital products from thousands of software developers around the world. If you have recently bought software online, it's likely that the charge on your statement from Paddle is related to that.
If you do not recognise a charge and would like a receipt, or suspect that a charge is fraudulent we can help identify, investigate and quickly resolve the issue using the guidelines below:
If you require assistance to recognise a charge, please contact us at firstname.lastname@example.org, and send through the following info:
- A copy of the PayPal receipt or the PayPal Transaction ID
- the last 4 digits of your card number, together with the date and amount of the charge
Alternatively, please file a request at https://paddle.com/charge
Need to get in touch? Email us at email@example.com