Paddle scans all transactions for signs of fraudulent card use - if your purchase has resulted in the following message from us, please sit tight and don't worry, your money is held as a pending payment by your bank until we are able to accept or reject the transaction.
By all means, send us an email to find out the status of your payment.
Flagged transactions are approved within 3 hours on average and on approval you will be sent your product or if your transaction is rejected, you will be notified.
We are sorry for any inconveniences caused by flagged transactions though we are committed to combatting fraud and this is and for your sake, we do err on the side of caution.
Need to get in touch? Email us at [email protected]